Shipping and Delivery FAQ
What are the prices of shipping rate? (Malaysia)
- RM 10 ( GDEX ) / RM 8 ( POS LAJU ) for Penisular Malaysia and RM 20 ( GDEX ) / RM 18 ( POS LAJU ) for East Malaysia.
- Purchases of RM 80 and above are entitled FREE Shipping to nationwide.
When will my orders shipped?
- All orders ( ready stock item ) placed and made payment before 4:00pm will ship by the SAME DAY during Monday to Friday. (Major Holidays and weekends not included).
Orders placed during weekends and holidays will be processed to the next available working day.
- For Pre-Order items, we will ship it out in 14 working days after payment has been made. You may contact our customer service ( 012 6828 176 ) for more information.
How long will it takes for my orders to arrive at my front door?
- Orders will take 1-3 working days to arrive once posted out upon posting date. Also, it's depends on courier services company as well.
- Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.