Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.

X-One® Malaysia / Mobile One Stop Supply will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 15 days after the confirmation.

For Return / Exchange / Refund :


 

Please return your purchase to the following address :

X-One Malaysia

9-1, Jalan Bandar Lapan Belas, Pusat Bandar Puchong, 47160 Puchong, Selangor, Malaysia 

Please contact us at support@xone.com.my or 012 6828 176 if you have any questions or doubts.